This is a practical, step-by-step walkthrough: registration, verification, bonuses, and payments — no fluff. We cover the entire journey from first click to withdrawal, with clear instructions and realistic examples. Whether you are new to online casinos or an experienced player, this guide helps you navigate Lucky Days Casino efficiently and safely.
Prerequisites
- A valid email address and a mobile phone number for verification.
- Proof of identity: a passport, national ID card, or driver’s license.
- Proof of address: a recent utility bill or bank statement (not older than 3 months).
- A payment method that supports both deposits and withdrawals, such as Visa, Mastercard, Skrill, Neteller, or bank transfer.
- A stable internet connection and a modern browser, or the mobile-optimized website (works as a progressive web app on all devices).
- Be at least 18 years old (or the legal gambling age in your jurisdiction).
Step-by-Step Sign-Up
- Visit online Lucky Days from your browser. Click the orange “Register” button in the top right corner.
- Fill in the registration form: your email address, a strong password (at least 8 characters, mix of letters and numbers), first name, last name, date of birth, and country of residence.
- Choose your preferred currency. This cannot be changed later, so select carefully. Norwegian kroner (NOK) and euros are both available.
- Accept the terms and conditions and confirm you are of legal age. You may also opt in to receive promotional emails (recommended if you want bonus offers).
- Click “Create Account”. You will receive a verification email — click the link inside to activate your account.
- Log in and complete the KYC (Know Your Customer) process before making your first deposit. Go to “My Account” → “Verification” and upload the required documents.
How Wagering Works
Wagering requirements determine how many times you must play through a bonus before you can withdraw winnings. For example, Casino Lucky Days often offers a welcome bonus with a 35x wagering requirement on the bonus amount itself. Let’s calculate with real numbers.
Suppose you deposit 1000 NOK and receive a 100% match bonus, giving you 1000 NOK in bonus funds. The wagering requirement is 35x the bonus:
Wagering amount = 1000 NOK (bonus) × 35 = 35 000 NOK.
In addition, some games contribute differently to the wagering. Slots typically count 100%, while table games may count only 10% or even 0%. For example, if you play blackjack (10% contribution), you would need to bet 350 000 NOK to meet the requirement. Always check the game contribution percentages in the terms.
Make sure you understand the time limit — usually 30 days from activation. If you fail to meet the wagering by then, the bonus and any winnings are forfeited.
Financial Operations
Deposits are instant for most methods. Withdrawals are processed within 24 hours by the casino, but the time to receive funds depends on the payment method.
| Payment Method | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|
| Visa/Mastercard | Instant | 2–5 business days | None (casino covers) |
| Skrill | Instant | Up to 24 hours | None |
| Neteller | Instant | Up to 24 hours | None |
| Bank Transfer | 1–3 business days | 3–7 business days | May apply |
To withdraw, go to “Cashier” → “Withdraw”, select your method (must be the same as for deposit), enter the amount, and confirm. Verification of your identity may be required before your first withdrawal.
Important: If you win a jackpot or a large amount, the casino may conduct enhanced due diligence before releasing funds. This is standard for anti-fraud purposes.
Licence & Player Protection
LuckyDaysCasino operates under a Curacao eGaming licence. This means it follows international standards for fairness and security, but it does not provide the same level of player protection as a national regulator like the Norwegian Gaming Authority or the Malta Gaming Authority. In particular, winnings from Curacao-licensed casinos may be subject to local income tax in your country. As a user tip: always check your national tax rules, and if you are unsure, consult a tax advisor.
The casino uses SSL encryption to protect your data, and it is certified by independent testers (like eCOGRA) for game fairness. However, you should always play responsibly. Set deposit limits in your account settings, and use self-exclusion tools if needed.
Support Guide
Here are common scenarios and how to get help:
- Forgot password: Click “Login” → “Forgot Password”, enter your email, and follow the reset link. If you do not receive it, check your spam folder.
- Verification issues: If your documents are rejected, contact support via live chat. They will tell you the exact reason (e.g., blurry image, expired ID) and how to resubmit.
- Bonus not credited: If you deposit but the bonus does not appear, wait 5 minutes, then refresh. If still missing, live chat agents can manually add it.
- Withdrawal delay: If your withdrawal takes longer than the stated time, first check the “History” section. Then contact support, providing your transaction ID.
- Problem with a game: If a game freezes or fails, take a screenshot, note the time and game name, and contact support. The casino may compensate you after investigation.
Pro Tips
If a withdrawal is delayed, follow these steps:
- Check the processing status in your account (usually “Pending”, “Processing”, or “Completed”).
- Wait at least 72 hours after the stated processing time before contacting support.
- Contact live chat (open 24/7) and ask for a status update. Provide your username and withdrawal ID.
- If live chat fails to resolve, escalate by sending an email to support@casino. They typically respond within 24 hours.
- If after 7 business days you still have not received your funds, complain to the Curacao licensing authority (e.g., via the official complaint form) or use a mediation service like ThePOGG.
Need to Know
Is Lucky Days Casino mobile-friendly?
Yes, the casino has a mobile-optimized website that works as a progressive web app (PWA). You can add it to your home screen from the browser and play directly, without downloading any app.
What currencies can I use?
You can choose from many currencies, including NOK, EUR, USD, and GBP. The choice is made at registration and cannot be changed later.
Are there any registration fees?
No, creating an account is completely free. Fees only apply to certain payment methods for withdrawals.
How long does KYC verification take?
Usually, documents are reviewed within 24–48 hours. However, during peak times it may take up to 72 hours. Make sure all documents are clear and valid to avoid delays.
What is the minimum deposit?
The minimum deposit is typically 100 NOK, but it may vary depending on the payment method. Check the cashier for the exact figure.
Can I play with bonus funds on all games?
No, bonuses have game restrictions. Slots are usually allowed, while table games like blackjack and roulette often contribute very little to wagering. Always read the bonus terms.
How do I close my account?
You can self-exclude by contacting support or using the “Responsible Gambling” section. For permanent closure, email support stating your request.
Is there a loyalty program?
Yes, there is a VIP program with different levels. You earn points for wagering, which can be exchanged for cash or perks. VIP status also grants faster withdrawals and personal account managers.
What happens if I leave my game session inactive?
After 30 minutes of inactivity, you will be logged out automatically for security reasons. Your game progress is saved.
In conclusion, Lucky Days Casino offers a straightforward online casino experience with a wide game selection and multiple payment options. By following the steps above, you can register, verify, and withdraw winnings smoothly. Always gamble responsibly, set limits, and enjoy your gaming.